On Wednesday 28th June, AVE Services was delighted to provide full event production for the 11th Annual RMS User Forum — a flagship gathering that brought together over 25 leading retail brands and businesses.

The event was hosted in a purpose-built RMS marquee that transformed throughout the day, moving from insightful presentations and networking sessions to a glamorous awards evening that celebrated innovation and success across the retail sector.


Bringing the Forum to Life

AVE Services delivered a complete technical solution to ensure a seamless experience for attendees. From sound and lighting to staging and video support, every detail was carefully planned to suit the dual purpose of the venue — business forum by day, awards celebration by night.

Our production team worked closely with RMS to make sure the transition from conference setup to awards evening was smooth and visually striking. The result was an engaging space where industry leaders could share ideas during the day and later celebrate achievements in a lively, polished setting.


Celebrating Retail Excellence

The evening saw seven prestigious awards presented, recognising the creativity, innovation, and impact of RMS customers. The awards ceremony was hosted by TV comedian Ian Moore and TV retail expert and author Phillip Adcock (SBXL), adding humour and energy to the night.

2023 Award Winners

  • Most Effective Use of RMS TechnologyDunelm

  • Most Expansive Use of RMS TechnologyEE

  • Most Creative Use of RMS TechnologySuperGroup Plc

  • Most Engaging Use of RMS TechnologyDunelm

  • Most Innovative Use of RMS TechnologyRyman Stationery

  • International AwardBusiness Trading Group

  • Best Newcomer AwardPoundland

In addition, a special Lifetime Achievement Award was introduced this year to recognise a remarkable 15-year collaboration. This honour was presented to Vijen Patel of EE and Steve Searson of RMS for their dedication and partnership.


The Impact

The RMS User Forum was a celebration of both technology and the people who drive innovation in retail. AVE Services’ production support ensured that the awards were presented in a setting worthy of the occasion, with professional staging, audio, and visuals that enhanced the experience for every guest.


Plan Your Next Corporate Event

From industry conferences to awards ceremonies, AVE Services can create an event production solution that matches your vision and engages your audience.

📞 Call our Newbury office: 01635 899551